Definitions

Octagon Marine Ltd - “the company”

Owner, End User, Client - “the customer”

All covers, canopies, upholstery, canvas goods, etc - goods manufactured or repairs

1. Quotations

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• All quotations are valid for 30 days from the date of issue unless otherwise stated.

• Quotations are based on the information available at the time and may be subject to change if the scope of work or materials required changes.

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2. Deposit & Payment Terms

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To secure your booking and enable materials to be ordered, the following staged payment schedule applies:

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• 40% Deposit - Payable upon acceptance of the quotation. No work or material ordering will commence until the deposit has been received.

• 40% Progress Payment - Payable once the product has been manufactured and is ready for fitting or collection. The completed item will remain the property of the company and will not be released or fitted until this payment has been received.

• Final 20% Balance - Payable immediately upon completion of fitting to the vessel or prior to collection if the item is not being fitted by us.

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Invoices are payable within the terms stated on the invoice unless otherwise agreed in writing.

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3. Ownership of Goods

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All goods remain the property of the company until full payment has been received. We reserve the right to withhold delivery, fitting or collection of any goods until all outstanding balances have been paid in full.

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4. Storage of Completed Goods

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Where a completed product remains at our premises awaiting payment, fitting or collection, we reserve the right to charge reasonable storage fees if collection or fitting is delayed for more than 30 days after notification that the item is ready.

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5. Cancellations

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If an order is cancelled after work has commenced or materials have been purchased, the initial deposit is non-refundable. Any additional costs incurred beyond the deposit may also be charged where applicable.

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6. Customer Responsibilities

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The customer is responsible for:

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• Providing accurate information regarding the vessel and required work.

• Ensuring the boat is accessible, local and available at the agreed templating and fitting dates and time.

• Removing personal belongings or equipment that may obstruct the templating or fitting process unless otherwise agreed.

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Any delays caused by lack of access or inaccurate information may result in additional charges.

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7. Manufacturing & Installation

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Every product is individually manufactured to suit the customer's vessel. Minor variations in colour, stitching, fabric texture, or finish may occur due to manufacturing processes and material batches.

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Colour Matching and Shade Variation - The customer is aware, and accepts, whilst every effort is made to ensure standard colours are used, the company cannot accept any responsibility for shade variation between any swatch supplied and the final product. Any request by the customer for the company to match the colour of any existing canvas work will be at the customers own discretion and risk. The company will do it's best to match to the correct colour.